Integrate GoToAssist with Zendesk

Send information between GoToAssist and Zendesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between GoToAssist and Zendesk

Connect GoToAssist and Zendesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate GoToAssist and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Incident occurred

Triggers when a new incident occurs

Customer added

Triggers when a new customer is added

User added

Triggers when a new user is added

Company added

Triggers when a new company is added

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Add customer

Adds a new customer

Add company

Adds a new company

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

What is GoToAssist?

GoToAssist helps you create online support portals so customers have a quick, simple way to find answers and get help.

Customer Support

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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