

Integrate Groove with Clinked
Send information between Groove and Clinked automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a task in Clinked for new tickets created in Groove
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Clinked for newly generated tickets in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Clinked.


Create a task in Clinked for new tickets created in Groove
Groove + Clinked

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Supported triggers and actions
Integrate Groove and Clinked using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket closed
Triggers when a ticket is closed

Ticket created
Triggers when a new ticket is created

Customer replied
Triggers when a customer replies to a ticket

Ticket tagged
Triggers when a ticket is tagged

Note added
Triggers when a note is added to a ticket

Agent replied
Triggers when an agent replies to a ticket

Ticket assigned
Triggers when a ticket is assigned

Customer added
Triggers when a customer is added

Ticket opened
Triggers when a ticket is opened

Ticket priority changed
Triggers when a ticket's priority is changed

Ticket deleted
Triggers when a ticket is deleted from trash
All Actions - Actions are the automated tasks

Create new ticket
Starts a new ticket for your customer

Add note
Adds a private note to an existing ticket

Close ticket
Changes the state of a ticket to Closed

Reopen ticket
Changes the state of a ticket to Opened

Assign agent to ticket
Assigns an agent to a ticket

Change ticket state
Changes the state of a ticket

Find customer
Fetches customer profile details using email address

Create discussion
Creates a new discussion

Duplicate a group
Duplicates an existing group

Create task
Creates a new task

Create member
Creates a new member

Create event
Creates a new event

Create or update folder
Creates a new folder or updates an existing folder

Create group
Creates a new group

Create note
Creates a new note

Update member
Updates the details of the specified member

Fetch member
Fetches the details of an existing member by username

Fetch group
Fetches the details of an existing group by group ID
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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What is Clinked?
Clinked is a cloud-based client portal and collaboration tool that enables users to share files, communicate, manage projects, and more.
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