

Integrate Groove with Forecast
Send information between Groove and Forecast automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a task in Forecast for new tickets created in Groove
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Forecast for new tickets generated in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Forecast.


Create a task in Forecast for new tickets created in Groove
Groove + Forecast

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Supported triggers and actions
Integrate Groove and Forecast using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket closed
Triggers when a ticket is closed

Ticket created
Triggers when a new ticket is created

Customer replied
Triggers when a customer replies to a ticket

Ticket tagged
Triggers when a ticket is tagged

Note added
Triggers when a note is added to a ticket

Agent replied
Triggers when an agent replies to a ticket

Ticket assigned
Triggers when a ticket is assigned

Customer added
Triggers when a customer is added

Ticket opened
Triggers when a ticket is opened

Ticket priority changed
Triggers when a ticket's priority is changed

Ticket deleted
Triggers when a ticket is deleted from trash

New person
Triggers when a new person is added

New milestone
Triggers when a new milestone is created in the selected project

New sprint
Triggers when a new sprint is created in the selected project

New task
Triggers when a new card is created in the selected project

New client
Triggers when a new client is created

New project
Triggers when a new project is created

New subtask
Triggers when a new subtask is created in the selected project

New time entry
Triggers when a new time entry is created in the selected project
All Actions - Actions are the automated tasks

Create new ticket
Starts a new ticket for your customer

Add note
Adds a private note to an existing ticket

Close ticket
Changes the state of a ticket to Closed

Reopen ticket
Changes the state of a ticket to Opened

Assign agent to ticket
Assigns an agent to a ticket

Change ticket state
Changes the state of a ticket

Find customer
Fetches customer profile details using email address

Create subtask
Creates a new sub task/to-do

Create label
Creates a new label

Create task
Creates a new task

Create time registration
Creates a new time registration

Create client
Creates a new client

Add person
Adds a new person

Create milestone
Creates a new milestone in the selected project

Create project
Creates a new project

Create sprint
Creates a new sprint in the selected project

Fetch label
Fetches an existing label by name
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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What is Forecast?
Forecast is a project and resource management platform. You can account for task dependencies, track and approve expenses, and collaborate with your team or clients.
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