![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/motion.png)
Integrate Groove with Motion
Send information between Groove and Motion automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/motion.png)
Create action items in your Motion for newly generated tickets in Groove
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Motion for new tickets created in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Motion.
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/motion.png)
Create action items in your Motion for newly generated tickets in Groove
Groove + Motion
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Groove and Motion
Connect Groove and Motion with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Motion using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Ticket closed
Triggers when a ticket is closed
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Customer replied
Triggers when a customer replies to a ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Ticket tagged
Triggers when a ticket is tagged
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Note added
Triggers when a note is added to a ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Agent replied
Triggers when an agent replies to a ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Ticket assigned
Triggers when a ticket is assigned
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Customer added
Triggers when a customer is added
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Ticket opened
Triggers when a ticket is opened
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Ticket priority changed
Triggers when a ticket's priority is changed
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Ticket deleted
Triggers when a ticket is deleted from trash
All Actions - Actions are the automated tasks
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Create new ticket
Starts a new ticket for your customer
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Add note
Adds a private note to an existing ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Close ticket
Changes the state of a ticket to Closed
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Reopen ticket
Changes the state of a ticket to Opened
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Assign agent to ticket
Assigns an agent to a ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Change ticket state
Changes the state of a ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/groove.png)
Find customer
Fetches customer profile details using email address
![](https://flow-in-public.nimbuspop.com/flow-apps/motion.png)
Create task
Creates a new task
![](https://flow-in-public.nimbuspop.com/flow-apps/motion.png)
Create project
Creates a new project
![](https://flow-in-public.nimbuspop.com/flow-apps/motion.png)
Create recurring task
Creates a recurring task
![](https://flow-in-public.nimbuspop.com/flow-apps/motion.png)
Create comment
Creates a new comment
![](https://flow-in-public.nimbuspop.com/flow-apps/motion.png)
Update task
Updates the details of an existing task
![](https://flow-in-public.nimbuspop.com/flow-apps/motion.png)
Move task
Moves an existing task from one workspace to another
![](https://flow-in-public.nimbuspop.com/flow-apps/motion.png)
Fetch task by name
Fetches the details of an existing task using name
![](https://flow-in-public.nimbuspop.com/flow-apps/motion.png)
Fetch task by ID
Fetches the details of an existing task using ID
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
What is Motion?
Motion is an artificial intelligence tool that can schedule and reschedule meetings, complete tasks, create projects, and more.
Similar apps
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