

Integrate Groove with Redbooth
Send information between Groove and Redbooth automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create action items in your Redbooth for newly generated tickets in Groove
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Redbooth for fresh tickets initiated in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Redbooth.


Create action items in your Redbooth for newly generated tickets in Groove
Groove + Redbooth

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Supported triggers and actions
Integrate Groove and Redbooth using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket closed
Triggers when a ticket is closed

Ticket created
Triggers when a new ticket is created

Customer replied
Triggers when a customer replies to a ticket

Ticket tagged
Triggers when a ticket is tagged

Note added
Triggers when a note is added to a ticket

Agent replied
Triggers when an agent replies to a ticket

Ticket assigned
Triggers when a ticket is assigned

Customer added
Triggers when a customer is added

Ticket opened
Triggers when a ticket is opened

Ticket priority changed
Triggers when a ticket's priority is changed

Ticket deleted
Triggers when a ticket is deleted from trash

New workspace
Triggers when a new workspace is created in the selected organization

New organization
Triggers when a new organization is created

New task list
Triggers when a new task list is created

New task
Triggers when a new task is created

New notification
Triggers when you have a new notification
All Actions - Actions are the automated tasks

Create new ticket
Starts a new ticket for your customer

Add note
Adds a private note to an existing ticket

Close ticket
Changes the state of a ticket to Closed

Reopen ticket
Changes the state of a ticket to Opened

Assign agent to ticket
Assigns an agent to a ticket

Change ticket state
Changes the state of a ticket

Find customer
Fetches customer profile details using email address

Add comment
Adds a new comment

Create organization
Creates a new organization

Create task list
Creates a new task list

Create task
Creates a new task

Create workspace
Creates a new workspace in the selected organization
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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What is Redbooth?
Redbooth is online project management software. You can sort tasks, delegate responsibilities, and visualize project timelines with Gantt charts.
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