

Integrate Groove with Sprintly
Send information between Groove and Sprintly automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Add new tasks to your Sprintly for new tickets generated in Groove
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Sprintly for fresh tickets initiated in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Sprintly.


Add new tasks to your Sprintly for new tickets generated in Groove
Groove + Sprintly

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Supported triggers and actions
Integrate Groove and Sprintly using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket closed
Triggers when a ticket is closed

Ticket created
Triggers when a new ticket is created

Customer replied
Triggers when a customer replies to a ticket

Ticket tagged
Triggers when a ticket is tagged

Note added
Triggers when a note is added to a ticket

Agent replied
Triggers when an agent replies to a ticket

Ticket assigned
Triggers when a ticket is assigned

Customer added
Triggers when a customer is added

Ticket opened
Triggers when a ticket is opened

Ticket priority changed
Triggers when a ticket's priority is changed

Ticket deleted
Triggers when a ticket is deleted from trash

Person added
Triggers when a new person is added

Item added
Triggers when a new item is added

Product added
Triggers when a new product is added
All Actions - Actions are the automated tasks

Create new ticket
Starts a new ticket for your customer

Add note
Adds a private note to an existing ticket

Close ticket
Changes the state of a ticket to Closed

Reopen ticket
Changes the state of a ticket to Opened

Assign agent to ticket
Assigns an agent to a ticket

Change ticket state
Changes the state of a ticket

Find customer
Fetches customer profile details using email address

Create story
Creates a new story

Create test
Creates a new test

Create defect
Creates a new defect

Create person
Creates a new person

Create task
Creates a new task

Create product
Creates a new product
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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What is Sprintly?
Sprintly is agile issue tracking software that helps you stay up-to-date on the tasks your teammates are working on.
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