Integrate Groove with Tallyfy
Send information between Groove and Tallyfy automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your Tallyfy for newly generated tickets in Groove
Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Tallyfy for fresh tickets initiated in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Tallyfy.
Create action items in your Tallyfy for newly generated tickets in Groove
Groove + Tallyfy
Build your own integrations between Groove and Tallyfy
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Supported triggers and actions
Integrate Groove and Tallyfy using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket closed
Triggers when a ticket is closed
Ticket created
Triggers when a new ticket is created
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Note added
Triggers when a note is added to a ticket
Agent replied
Triggers when an agent replies to a ticket
Ticket assigned
Triggers when a ticket is assigned
Customer added
Triggers when a customer is added
Ticket opened
Triggers when a ticket is opened
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket deleted
Triggers when a ticket is deleted from trash
All Actions - Actions are the automated tasks
Create new ticket
Starts a new ticket for your customer
Add note
Adds a private note to an existing ticket
Close ticket
Changes the state of a ticket to Closed
Reopen ticket
Changes the state of a ticket to Opened
Assign agent to ticket
Assigns an agent to a ticket
Change ticket state
Changes the state of a ticket
Find customer
Fetches customer profile details using email address
Create task
Creates a new task
Start process
Starts a new process using a template
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Tallyfy?
Tallyfy is business process management software. You can define process blueprints, track processes in real-time, and handle process variation without complex flowcharts.
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Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
