Integrate Groove with Toggl Track
Send information between Groove and Toggl Track automatically, without writing any code, using Zoho Flow.
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Create action items in your Toggl Track for newly generated tickets in Groove
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Toggl Track for newly generated tickets in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in the selected project in Toggl Track.
Create action items in your Toggl Track for newly generated tickets in Groove
Groove + Toggl Track
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Supported triggers and actions
Integrate Groove and Toggl Track using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket closed
Triggers when a ticket is closed
Ticket created
Triggers when a new ticket is created
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Note added
Triggers when a note is added to a ticket
Agent replied
Triggers when an agent replies to a ticket
Ticket assigned
Triggers when a ticket is assigned
Customer added
Triggers when a customer is added
Ticket opened
Triggers when a ticket is opened
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket deleted
Triggers when a ticket is deleted from trash
Project updated
Triggers when a project is updated in the selected workspace
Time entry updated
Triggers when a time entry is updated
Client created
Triggers when a new client is created in the selected workspace
Project created
Triggers when a new project is created in the selected workspace
Task created
Triggers when a new task is created in the selected workspace
Client updated
Triggers when a client is updated in the selected workspace
Task updated
Triggers when a task is updated in the selected workspace
Tag created
Triggers when a new tag is created in the selected workspace
Time entry created
Triggers when a new time entry is created
All Actions - Actions are the automated tasks
Create new ticket
Starts a new ticket for your customer
Add note
Adds a private note to an existing ticket
Close ticket
Changes the state of a ticket to Closed
Reopen ticket
Changes the state of a ticket to Opened
Assign agent to ticket
Assigns an agent to a ticket
Change ticket state
Changes the state of a ticket
Find customer
Fetches customer profile details using email address
Create project
Creates a new project in the selected workspace
Create task
Creates a new task in the selected project
Create client
Creates a new client in the selected workspace
Fetch project
Fetches the details of an existing project by ID or name
Fetch client
Fetches the details of the existing client by ID or name
Fetch task
Fetches the details of an existing task by ID
Fetch time entry
Fetches the details of existing time entry by ID or start and end date
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Toggl Track?
Toggl Track is a time tracking application that lets you manage projects across teams and make better business decisions. It provides tools for team planning, profitability analysis, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
