Integrate Kommo with Twilio

Send information between Kommo and Twilio automatically, without writing any code, using Zoho Flow.

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Dispatch a welcome message in Twilio for newly created contacts in Kommo

Nurture new CRM contacts with automated welcome emails. This flow will send a welcome email from Twilio each time a new contact is created in Kommo.

How it works
  1. The flow triggers when a new contact is created in Kommo.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Dispatch a welcome message in Twilio for newly created contacts in Kommo

Kommo + Twilio

Build your own integrations between Kommo and Twilio

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Supported triggers and actions

Integrate Kommo and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Task deleted

Triggers when a task is deleted

User responsible for lead changed

Triggers when the user responsible for a lead is changed

New task

Triggers when a new task is created

Updated contact

Triggers when the details of a contact is updated

Updated company

Triggers when the details of a company is updated

Updated task

Triggers when the details of a task is updated

New company

Triggers when a new company is created

New lead

Triggers when a new lead is created

New contact

Triggers when a new contact is created

Updated lead

Triggers when the details of a lead is updated

Lead status changed

Triggers when the lead status is changed

SMS message sent or received

Triggers when a new SMS is sent or received

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message received

Triggers when a new SMS message is received

All Actions - Actions are the automated tasks

Create company

Creates a new company

Create lead

Creates a new lead

Create contact

Creates a new contact

Create note

Creates a new note

Fetch company

Fetches an existing company by email or phone

Fetch lead

Fetches an existing lead

Fetch contact

Fetches an existing contact by email or phone

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

What is Kommo?

Kommo (formerly amoCRM) is a messenger-based platform for communicating with clients.

CRM

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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