

Integrate LiveAgent with Active Collab
Send information between LiveAgent and Active Collab automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a task in Active Collab for new tickets created in LiveAgent
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Active Collab for new tickets generated in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in Active Collab.


Create a task in Active Collab for new tickets created in LiveAgent
LiveAgent + Active Collab

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Supported triggers and actions
Integrate LiveAgent and Active Collab using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Contact created
Triggers when a new contact is created

Ticket created
Triggers when a new ticket is created

Company created
Triggers when a new company is created

Task created
Triggers when a new task is created

Comment added
Triggers when a comment is added to an object

Task closed
Triggers when a task is closed

Task list created
Triggers when a new task list is created in a project

Task moved
Triggers when a task is moved from one task list to another

Project created
Triggers when a new project is created

Task updated
Triggers when the details of an existing task is updated
All Actions - Actions are the automated tasks

Add contact to group
Adds a contact to the selected group

Create ticket
Creates a new ticket

Create company
Creates a new company

Create contact
Creates a new contact

Update contact
Updates the details of an existing contact

Remove contact from group
Removes a contact from the selected group

Update ticket
Updates the details of an existing ticket

Update company
Updates the details of an existing company

Fetch ticket
Fetches the details of an existing ticket by ID or subject

Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch company
Fetches the details of an existing company by ID, name, or email address

Add comment to task
Creates a new comment in the selected task

Add comment to discussion
Adds a new comment to discussion

Create task
Creates a new task

Create company
Creates a new company

Create project
Creates a new project

Move task
Moves the specified task to the selected task list

Fetch task
Fetches the details of an existing task

Fetch user
Fetches the details of an existing user by email address
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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What is Active Collab?
ActiveCollab is a project management solution for creative professionals. It allows you to split projects into tasks and subtasks, track your time, evaluate your progress, and measure the impact your business is making.
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