![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Integrate LiveAgent with Active Collab
Send information between LiveAgent and Active Collab automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Create a task in Active Collab for new tickets created in LiveAgent
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Active Collab for new tickets generated in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in Active Collab.
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Create a task in Active Collab for new tickets created in LiveAgent
LiveAgent + Active Collab
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between LiveAgent and Active Collab
Connect LiveAgent and Active Collab with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveAgent and Active Collab using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Contact created
Triggers when a new contact is created
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Company created
Triggers when a new company is created
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Task created
Triggers when a new task is created
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Comment added
Triggers when a comment is added to an object
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Task closed
Triggers when a task is closed
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Task list created
Triggers when a new task list is created in a project
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Task moved
Triggers when a task is moved from one task list to another
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Project created
Triggers when a new project is created
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Task updated
Triggers when the details of an existing task is updated
All Actions - Actions are the automated tasks
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Add contact to group
Adds a contact to the selected group
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Create ticket
Creates a new ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Create company
Creates a new company
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Create contact
Creates a new contact
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Update contact
Updates the details of an existing contact
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Remove contact from group
Removes a contact from the selected group
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Update company
Updates the details of an existing company
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch ticket
Fetches the details of an existing ticket by ID or subject
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch company
Fetches the details of an existing company by ID, name, or email address
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Add comment to task
Creates a new comment in the selected task
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Add comment to discussion
Adds a new comment to discussion
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Create task
Creates a new task
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Create company
Creates a new company
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Create project
Creates a new project
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Move task
Moves the specified task to the selected task list
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Fetch task
Fetches the details of an existing task
![](https://flow-in-public.nimbuspop.com/flow-apps/active_collab.png)
Fetch user
Fetches the details of an existing user by email address
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
Similar apps
What is Active Collab?
ActiveCollab is a project management solution for creative professionals. It allows you to split projects into tasks and subtasks, track your time, evaluate your progress, and measure the impact your business is making.
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