

Integrate LiveAgent with Apptio Targetprocess
Send information between LiveAgent and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Generate a task within your Apptio Targetprocess for fresh tickets initiated in LiveAgent
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Apptio Targetprocess for new tickets created in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in Apptio Targetprocess.


Generate a task within your Apptio Targetprocess for fresh tickets initiated in LiveAgent
LiveAgent + Apptio Targetprocess

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Supported triggers and actions
Integrate LiveAgent and Apptio Targetprocess using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Contact created
Triggers when a new contact is created

Ticket created
Triggers when a new ticket is created

Company created
Triggers when a new company is created

New request
Triggers when a new request is created

New time record
Triggers when a new time record is created

New team iteration
Triggers when a new team iteration is added

New iteration
Triggers when a new iteration is added

New task
Triggers when a new task is created

New project
Triggers when a new project is created

New release
Triggers when a new release is created

New comment
Triggers when a new comment is added

New build
Triggers when a new build is created

New feature
Triggers when new feature is created

New user story
Triggers when a new user story is created

New bug
Triggers when a new bug is created
All Actions - Actions are the automated tasks

Add contact to group
Adds a contact to the selected group

Create ticket
Creates a new ticket

Create company
Creates a new company

Create contact
Creates a new contact

Update contact
Updates the details of an existing contact

Remove contact from group
Removes a contact from the selected group

Update ticket
Updates the details of an existing ticket

Update company
Updates the details of an existing company

Fetch ticket
Fetches the details of an existing ticket by ID or subject

Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch company
Fetches the details of an existing company by ID, name, or email address

Create user story
Creates a new user story

Create request
Creates a new request

Create task
Creates a new task

Create feature
Creates a new feature

Create time record
Creates a new time record

Create bug
Creates a new bug

Add requester to request
Creates a new requester and adds them to an existing request

Add comment
Adds a new comment to an existing entity

Create build
Creates a new build
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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What is Apptio Targetprocess?
Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.
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Webhook triggers
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