Integrate LiveAgent with Asana

Send information between LiveAgent and Asana automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Asana for new tickets generated in LiveAgent

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Asana for new tickets created in LiveAgent.

How it works
  1. The flow triggers when a new ticket is created in LiveAgent.
  2. Zoho Flow creates a new task in the selected project in Asana.
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Add new tasks to your Asana for new tickets generated in LiveAgent

LiveAgent + Asana

Build your own integrations between LiveAgent and Asana

Connect LiveAgent and Asana with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Asana using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Company created

Triggers when a new company is created

Subtask created

Triggers when a new subtask is created

User added

Triggers when a new user is added in the selected workspace

Task or subtask created

Triggers when a new task or subtask is created

Task completed

Triggers when an existing task is completed

Task or subtask updated

Triggers when the details of an existing task or subtask are updated

Task tagged

Triggers when a task is tagged in the selected project

Team created

Triggers when a team is created in the selected organization

Tag added

Triggers when a new tag is added in the selected workspace

Task section changed

Triggers when a change is made to a task section

Project updated

Triggers when the details of an existing project are updated

Task created

Triggers when a new task is created

Project created

Triggers when a new project is created

Workspace or organization created

Triggers when a new workspace or organization is created

All Actions - Actions are the automated tasks

Add contact to group

Adds a contact to the selected group

Create ticket

Creates a new ticket

Create company

Creates a new company

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch company

Fetches the details of an existing company by ID, name, or email address

Create subtask

Creates a new subtask under the specified task

Create project in workspace

Creates a new project in the selected workspace

Add task to section

Adds a new task to the specified section

Create task

Creates a new task in the selected project

Duplicate project

Creates a duplicate copy of an existing project with a different name

Create story

Creates a new story for the specified task

Create project from template

Creates a new project from the selected template

Create task in project

Creates a new task with custom fields in the selected project

Create project in team

Creates a new project in the selected team

Update project

Updates the details of an existing project

Update task in project

Updates the details (include custom fields) of an existing task

Update task

Updates the details of an existing task

Fetch task

Fetches a task by its GID

Fetch user

Fetches the details of an existing user by email

Fetch task in project

Fetches the details (including custom fields) of an existing task in a project by its GID

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Asana?

Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

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