Integrate LiveAgent with DoneDone

Send information between LiveAgent and DoneDone automatically, without writing any code, using Zoho Flow.

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Create a task in DoneDone for new tickets created in LiveAgent

Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your DoneDone for new tickets generated in LiveAgent.

How it works
  1. The flow triggers when a new ticket is created in LiveAgent.
  2. Zoho Flow creates a task in the selected project in DoneDone.
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Create a task in DoneDone for new tickets created in LiveAgent

LiveAgent + DoneDone

Build your own integrations between LiveAgent and DoneDone

Connect LiveAgent and DoneDone with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and DoneDone using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Company created

Triggers when a new company is created

Task created

Triggers when a new task is created in the selected project

All Actions - Actions are the automated tasks

Add contact to group

Adds a contact to the selected group

Create ticket

Creates a new ticket

Create company

Creates a new company

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch company

Fetches the details of an existing company by ID, name, or email address

Create task

Creates a task in the selected project

Create project

Creates a new project

Add comment

Adds a comment to the specified task

Update task priority

Updates the priority of the specified task

Update task status

Updates the status of the specified task

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is DoneDone?

DoneDone is a simple task tracker and shared inbox designed for companies to track their projects and support their customers.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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