Integrate LiveAgent with dotdigital

Send information between LiveAgent and dotdigital automatically, without writing any code, using Zoho Flow.

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Add a new contact in dotdigital whenever a new contact is added in LiveAgent

Having precise contact details empowers your sales team to deliver timely communications to users. This flow will add a new contact in dotdigital whenever a new contact is added in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow creates or updates a contact in dotdigital.
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Add a new contact in dotdigital whenever a new contact is added in LiveAgent

LiveAgent + dotdigital

Build your own integrations between LiveAgent and dotdigital

Connect LiveAgent and dotdigital with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and dotdigital using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Company created

Triggers when a new company is created

Survey response added

Triggers when a new response is added in the selected survey

All Actions - Actions are the automated tasks

Add contact to group

Adds a contact to the selected group

Create ticket

Creates a new ticket

Create company

Creates a new company

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch company

Fetches the details of an existing company by ID, name, or email address

Enrol contact in program

Enrolls a contact in the selected program

Refresh segment

Refreshes an existing segment

Send campaign to address book

Sends a campaign to the selected address book

Create contact data field

Creates a new contact data field

Create address book

Creates a new address book

Send campaign to contact

Sends a campaign to the specified contact

Create or update contact

Creates or updates a contact

Send transactional email

Sends a transactional email

Unsubscribe contact

Unsubscribes the specified contact

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is dotdigital?

dotdigital is a customer engagement platform that allows you to sync data from online or physical stores, personalize customer experiences with the right data, and convert clicks to conversions with surveys and landing pages.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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