![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/firetext.png)
Integrate LiveAgent with FireText
Send information between LiveAgent and FireText automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/firetext.png)
Create a new contact in FireText whenever a new contact is created in LiveAgent
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will log a new contact in FireText whenever a new contact is created in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow creates a new contact in FireText.
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/firetext.png)
Create a new contact in FireText whenever a new contact is created in LiveAgent
LiveAgent + FireText
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between LiveAgent and FireText
Connect LiveAgent and FireText with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveAgent and FireText using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Contact created
Triggers when a new contact is created
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Company created
Triggers when a new company is created
![](https://flow-in-public.nimbuspop.com/flow-apps/firetext.png)
New message
Triggers when a new SMS message is received
All Actions - Actions are the automated tasks
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Add contact to group
Adds a contact to the selected group
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Create ticket
Creates a new ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Create company
Creates a new company
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Create contact
Creates a new contact
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Update contact
Updates the details of an existing contact
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Remove contact from group
Removes a contact from the selected group
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Update company
Updates the details of an existing company
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch ticket
Fetches the details of an existing ticket by ID or subject
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch company
Fetches the details of an existing company by ID, name, or email address
![](https://flow-in-public.nimbuspop.com/flow-apps/firetext.png)
Send message
Sends an SMS message
![](https://flow-in-public.nimbuspop.com/flow-apps/firetext.png)
Create contact
Creates a new contact
![](https://flow-in-public.nimbuspop.com/flow-apps/firetext.png)
Schedule message
Schedules an SMS message
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
Similar apps
What is FireText?
FireText is an SMS marketing tool. You can manage contacts in groups, track SMS messages, and convert SMS messages to emails.
Similar apps
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