Integrate LiveAgent with Runrun.it

Send information between LiveAgent and Runrun.it automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Runrun.it for new tickets generated in LiveAgent

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Runrun.it for new tickets created in LiveAgent.

How it works
  1. The flow triggers when a new ticket is created in LiveAgent.
  2. Zoho Flow creates a new task in Runrun.it.
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Add new tasks to your Runrun.it for new tickets generated in LiveAgent

LiveAgent + Runrun.it

Build your own integrations between LiveAgent and Runrun.it

Connect LiveAgent and Runrun.it with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Runrun.it using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Company created

Triggers when a new company is created

Project created

Triggers when a new project is created

Client created

Triggers when a new client is created

Task created

Triggers when a new task is created

All Actions - Actions are the automated tasks

Add contact to group

Adds a contact to the selected group

Create ticket

Creates a new ticket

Create company

Creates a new company

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch company

Fetches the details of an existing company by ID, name, or email address

Create post on enterprise wall

Creates a new post on enterprise wall

Create comment

Create a new comment

Create client

Creates a new client

Create project

Creates a new project

Create task

Creates a new task

Create post on team wall

Creates a new post on team wall

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Runrun.it?

Runrun.it is a cloud-based team management platform that helps managers to get more productivity out of their teams when dealing with task, time, and talent management.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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