Integrate LiveAgent with Zoho Campaigns

Send information between LiveAgent and Zoho Campaigns automatically, without writing any code, using Zoho Flow.

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Create a new contact is in Zoho Campaigns each time a new contact is created in LiveAgent

Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow create a new contact is in Zoho Campaigns each time a new contact is created in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow adds a contact to an existing list. Updates the details of the contact if it already exists. in Zoho Campaigns.
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Create a new contact is in Zoho Campaigns each time a new contact is created in LiveAgent

LiveAgent + Zoho Campaigns

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Supported triggers and actions

Integrate LiveAgent and Zoho Campaigns using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Company created

Triggers when a new company is created

Campaign created

Triggers when a new campaign is created

Campaign sent

Triggers when a campaign is successfully sent

Campaign failed

Triggers when a campaign is paused, stopped, or cancelled

Subscriber added to list

Triggers when a subscriber is added to the selected list

Contact unsubscribed from list

Triggers when a contact is unsubscribed from the selected list

All Actions - Actions are the automated tasks

Add contact to group

Adds a contact to the selected group

Create ticket

Creates a new ticket

Create company

Creates a new company

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch company

Fetches the details of an existing company by ID, name, or email address

Create tag

Creates a new tag

Add contact to list

Adds a new contact to the specified list

Clone campaign

Creates a copy of an existing campaign

Create list

Creates a list with the specified emails

Add contact to workflow

Adds a contact to the selected workflow

Add or update contact

Adds a contact to an existing list. Updates the details of the contact if it already exists.

Send campaign

Sends the selected campaign

Tag contact

Tags the specified contact

Associate list to campaign

Associates an existing list to the selected campaign

Update list

Updates the details of an existing list

Untag contact

Untags the specified contact

Move contact to do-not-mail list

Moves the specified contact to the do-not-mail list

Fetch campaign report

Fetches the report for the specified campaign

Fetch contact

Fetches the details of an existing contact

Fetch contact from list

Fetches the details of a contact by email address

Unsubscribe contact

Removes the specified contact from an existing list

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Zoho Campaigns?

Zoho Campaigns helps you create and send personalized email campaigns. With features like predefined templates, autoresponders, intuitive editor, and reports, you can better engage your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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