Integrate LiveChat with ZappHub

Send information between LiveChat and ZappHub automatically, without writing any code, using Zoho Flow.

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Generate a contact in ZappHub for every new live chat session in LiveChat

Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will generate a new contact in ZappHub every time there is a new live chat session in your LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new user contact in the internal contacts agenda of the WhatsApp device connected in ZappHub.
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Generate a contact in ZappHub for every new live chat session in LiveChat

LiveChat + ZappHub

Build your own integrations between LiveChat and ZappHub

Connect LiveChat and ZappHub with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveChat and ZappHub using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Visitor queued

Triggers when a visitor is queued

Chat created

Triggers when a new chat is created

Chat ended

Triggers when a chat is ended

Message delivered

Triggers when a message is delivered successfully

Message sent or received

Triggers when a new message is sent or received

All Actions - Actions are the automated tasks

Resume chat

Restarts an archived chat

Close chat

Closes an existing chat

Create agent

Creates a new chat agent for the current device

Send message

Sends a new text message to the specified phone number, group, or broadcast list.

Create contact

Creates a new user contact in the internal contacts agenda of the WhatsApp device connected

Add participants to group

Adds the specified participants to an existing group using their phone numbers

Revoke group invite

Revokes the specified group invite code

Update contact

Updates the details of an existing contact using WhatsApp contact ID

Remove participant from group

Removes the specified participants from an existing group by phone number

Fetch contact

Fetches the details of an existing contact using WhatsApp ID or phone number

Fetch group invite code

Fetches the invite URL for an existing group

Validate phone number

Validates the specified list of phone numbers, optionally enforcing the country code or local prefix.

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

What is ZappHub?

ZappHub is a collaborative, web-based live chat solution that allows multiple people to interact with a linked WhatsApp account simultaneously.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

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CEO, Lakeside CNC Group

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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