![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Integrate Octadesk with TeamGrid
Send information between Octadesk and TeamGrid automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Create action items in your TeamGrid for newly generated tickets in Octadesk
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your TeamGrid for new tickets generated in Octadesk.
How it works
- The flow triggers when a new ticket is added in Octadesk.
- Zoho Flow creates a new task in TeamGrid.
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Create action items in your TeamGrid for newly generated tickets in Octadesk
Octadesk + TeamGrid
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Octadesk and TeamGrid
Connect Octadesk and TeamGrid with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Octadesk and TeamGrid using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Customer added
Triggers when a new customer is added
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Organization added
Triggers when a new organisation is added
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Agent added
Triggers when a new agent is added
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Ticket added
Triggers when a new ticket is added
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Task completed
Triggers when task is completed
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Task created
Triggers when a task is created
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Project created
Triggers when a new project is created
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Project completed
Triggers when a project is completed
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Create organization
Creates a new organization
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Create product
Creates a new product
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Create ticket
Creates a new ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Create person
Creates a new person
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Update organization
Updates the details of an existing organization
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Update product
Updates the details of an existing product
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Fetch requester
Fetches the details of an existing requester using email address
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Fetch person
Fetches the details of an existing person using email address
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Fetch organization
Fetches the details of an existing organization by name
![](https://flow-in-public.nimbuspop.com/flow-apps/octadesk.png)
Search ticket
Search for an existing ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Complete project
Completes an existing project
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Create project
Creates a new project
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Create task
Creates a new task
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Complete task
Completes an existing task
What is Octadesk?
Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.
What is TeamGrid?
TeamGrid is a project management solution that provides intuitive drag and drop time tracking, integrated telephony and more.
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