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Integrate Octadesk with Wrike
Send information between Octadesk and Wrike automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Add new tasks to your Wrike for new tickets generated in Octadesk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Wrike for new tickets generated in Octadesk.
How it works
- The flow triggers when a new ticket is added in Octadesk.
- Zoho Flow creates a new task under the selected folder or project in Wrike.
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Add new tasks to your Wrike for new tickets generated in Octadesk
Octadesk + Wrike
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Build your own integrations between Octadesk and Wrike
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Supported triggers and actions
Integrate Octadesk and Wrike using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Customer added
Triggers when a new customer is added
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Organization added
Triggers when a new organisation is added
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Agent added
Triggers when a new agent is added
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Ticket added
Triggers when a new ticket is added
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Folder or project created
Triggers when a new folder or project is created
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Project status updated
Triggers when the status of a project is updated
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Comment added for folder or project
Triggers when a new comment is added for a folder or project
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Comment added for task
Triggers when a new comment is added for a task
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Attachment added
Triggers when an attachment is added and extracts the attachment URL
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Task event occurred
Triggers when an event has occurred in a task
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Task status updated
Triggers when the status of a task is updated
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Task created
Triggers when a new task is created
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Folder or project event occurred
Triggers when an event has occurred in a folder or a project
All Actions - Actions are the automated tasks
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Create organization
Creates a new organization
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Create product
Creates a new product
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Update ticket
Updates the details of an existing ticket
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Create ticket
Creates a new ticket
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Create person
Creates a new person
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Update organization
Updates the details of an existing organization
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Update product
Updates the details of an existing product
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Fetch requester
Fetches the details of an existing requester using email address
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Fetch person
Fetches the details of an existing person using email address
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Fetch organization
Fetches the details of an existing organization by name
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Search ticket
Search for an existing ticket
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Create task
Creates a new task under the selected folder or project
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Fetch user
Fetches the details of an existing user
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Create folder
Creates a new folder under the selected parent folder
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Create time log entry
Creates a new time log entry for the specified task
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Add comment to task
Adds a comment to the specified task
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Create project
Creates a new project under the selected folder
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Add comment to folder or project
Adds a comment to the selected folder or project
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Update project
Updates the details of an existing project
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Update task
Updates the details of an existing task
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Fetch task
Fetches the details of an existing task
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Fetch folder or project
Fetches the details of an existing folder or project
What is Octadesk?
Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.
What is Wrike?
Wrike is a project management tool where you can plan and organize your projects, tasks, and folders. You can customize your dashboard, synchronize tasks and milestones with calendar, and be up to date with the live activity stream.
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