

Integrate PlanSo Forms with Zendesk
Send information between PlanSo Forms and Zendesk automatically, without writing any code, using Zoho Flow.
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Generate a ticket in Zendesk when a form is submitted in PlanSo Forms
Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a fresh ticket in Zendesk upon receiving a new form submission in PlanSo Forms.
How it works
- The flow triggers when a new form entry is made in PlanSo Forms.
- Zoho Flow creates a new ticket in Zendesk.


Generate a ticket in Zendesk when a form is submitted in PlanSo Forms
PlanSo Forms + Zendesk

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Supported triggers and actions
Integrate PlanSo Forms and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Form entry made
Triggers when a new form entry is made

Ticket created
Triggers when a new ticket is created

Ticket updated
Triggers when the details of a ticket is updated

User created
Triggers when a new user is created

Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks

Create User
Creates a new user

Create Request
Creates a new ticket in a verified end user's account

Create Ticket
Creates a new ticket

Add Tag
Adds tag to the selected ticket

Create Organization
Creates a new organization

Update Ticket
Updates an existing ticket status or adds comments

Update Organization
Updates an existing organization

Update User Details
Updates an existing user's details

Add Comment
Adds comment to the selected ticket

Fetch Organization
Fetches the details of an existing organization

Fetch User
Fetches the details of an existing user by ID

Fetch Ticket
Fetches a ticket by ID
What is PlanSo Forms?
PlanSo Forms is a quick and easy form builder with an intuitive and user-friendly interface. It also provides features such as auto-responder emails after form submissions, integrated spam protection, file submissions within forms, and more.
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What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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