Integrate Sakari with Groove
Send information between Sakari and Groove automatically, without writing any code, using Zoho Flow.
Build your own integrations between Sakari and Groove
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Supported triggers and actions
Integrate Sakari and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Message received
Triggers when a new message is received
Contact updated
Triggers when the details of an existing contact are updated
Contact created
Triggers when a new contact is created
Contact removed
Triggers when a contact is deleted
Contact opted out
Triggers when a contact opts-out from text messaging
Contact opted in
Triggers when a contact opts-in for text messaging
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Send message
Sends a new message
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Close ticket
Changes the state of a ticket to Closed
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Find customer
Fetches customer profile details using email address
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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