Integrate ServiceDesk Plus Cloud with Upsales
Send information between ServiceDesk Plus Cloud and Upsales automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Upsales using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Request approved
Triggers when an existing request is approved
Asset created
Triggers when a new asset is created
Change status updated
Triggers when the status of an existing change is updated
Change updated
Triggers when a change is updated
Note created
Triggers when a new note is created
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Task updated
Triggers when the details of an existing task are updated
Problem created
Triggers when a new problem is created in a template
Task closed
Triggers when a task is closed
Change created
Triggers when a new change is created
Requester created
Triggers when a new requester is created
Task created
Triggers when a new task is created
Opportunity created
Triggers when a new opportunity is created
Order placed
Triggers when a new order is placed
User created
Triggers when a new user is created
Appointment created
Triggers when a new appointment is created
Activity created
Triggers when a new activity is created
Company created
Triggers when a new company is created
Product created
Triggers when a new product is created
Event created
Triggers when a new event is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Add solution
Adds a new solution
Create request
Creates a new request
Create change
Creates a new change
Associate request with problem
Associates a request with a specific problem
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch requester
Fetches the details of an existing requester by email address
Fetch problem
Fetches the details of an existing problem by ID
Find a request attribute
Fetches a request attribute by its name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch solution topic
Fetches a solution topic by its name
Create company
Creates a new company
Create contact
Creates a new contact
Create appointment
Creates a new appointment
Create order
Creates a new order
Create activity
Creates a new activity
Create product
Creates a new product
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Similar apps
What is Upsales?
Upsales is a sales and marketing platform. You can target customers based on various parameters, enable digital signatures to close deals faster, and schedule customized reports to be sent to your team.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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