Integrate ServiceNow with UseResponse
Send information between ServiceNow and UseResponse automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceNow and UseResponse
Connect ServiceNow and UseResponse with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceNow and UseResponse using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record updated
Triggers when the details of an existing record are updated
Record created
Triggers when an incident record is created
User created
Triggers when a new user is created
Comment added
Triggers when a new comment is added
Ticket created
Triggers when a new ticket is created
Topic created
Triggers when a new topic is created
All Actions - Actions are the automated tasks
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Create incident
Creates a new incident record
Update incident
Updates the details of an existing incident record
Update record
Updates the details of an existing record in the specified table
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch user
Fetches the details of an existing user
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch incident
Fetches the details of an existing incident record by ID
Create ticket
Creates a new ticket
Create comment
Creates a new comment
Create topic
Creates a new topic
Create user
Creates a new user
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
What is UseResponse?
UseResponse is an all-in-one support suite to capture feedback, organize community with self-service knowledge base, support customers in multiple channels, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
