Integrate Shopify with CloudTalk

Send information between Shopify and CloudTalk automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Send a confirmation SMS through CloudTalk for every new order placed in Shopify

Keep your customers informed by sending an order confirmation SMS after their purchase. This flow sends a notification from CloudTalk each time a new order is created in Shopify.

How it works
  1. The flow triggers when a new order is created in Shopify.
  2. Zoho Flow sends an SMS message in CloudTalk.
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Send a confirmation SMS through CloudTalk for every new order placed in Shopify

Shopify + CloudTalk

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Establish a new contact in CloudTalk after a purchase is made in Shopify

Streamline customer support by instantly creating contacts in your call center software for seamless post-purchase service. This flow will set up a new contact in CloudTalk for each purchase occurring in Shopify.

How it works
  1. The flow triggers when an existing order is fulfilled in Shopify.
  2. Zoho Flow creates a new contact in CloudTalk.
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Establish a new contact in CloudTalk after a purchase is made in Shopify

Shopify + CloudTalk

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Notify your customers with an SMS via CloudTalk regarding their abandoned cart in Shopify

Boost purchases by sending personalized SMS alerts for abandoned carts. This flow will automatically send an SMS from CloudTalk whenever there's an abandoned cart in Shopify.

How it works
  1. The flow triggers when an open cart is abandoned in Shopify.
  2. Zoho Flow sends an SMS message in CloudTalk.
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Notify your customers with an SMS via CloudTalk regarding their abandoned cart in Shopify

Shopify + CloudTalk

Build your own integrations between Shopify and CloudTalk

Connect Shopify and CloudTalk with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Shopify and CloudTalk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Inventory item updated

Triggers when the details of an existing inventory item are updated

Order fulfilled

Triggers when an existing order is fulfilled

Fulfillment created

Triggers when a new fulfillment is created

Fulfillment updated

Triggers when any detail of an existing fulfillment is updated

Order drafted

Triggers when an existing order is drafted

Blog created

Triggers when a new blog is created

Order updated

Triggers when an existing order is updated

Order created

Triggers when a new order is created

Cart abandoned

Triggers when an open cart is abandoned

Product added

Triggers when a new product is added

Checkout updated

Triggers when the details of an existing checkout are updated

Refund created

Triggers when a refund entry is created

Order paid

Triggers when an existing order is paid

Checkout created

Triggers when a new checkout is created

Product updated

Triggers when the details of an existing product are updated

Customer updated

Triggers when the details of an existing customer are updated

Draft order updated

Triggers when the details of an existing draft order are updated

Order canceled

Triggers when an order is canceled in your store

Cart updated

Triggers when an existing cart is updated

Customer created

Triggers when a new customer is created

Call created

Triggers when a new call of the selected type is created

Agent created

Triggers when a new agent is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create blog

Creates a new blog

Create customer

Creates a new customer

Create draft order

Creates a new draft order

Create order

Creates a new order

Send invite

Sends invite to the selected customer

Create product variants

Creates variants of an existing product

Add product

Adds a new product

Create discount code

Creates a new discount code

Create blog post

Creates a new post in the selected blog

Update inventory quantity

Updates the quantity of a product or inventory item

Update product variant

Updates the details of a product's variants

Update product

Updates the details of an existing product

Update customer

Updates the details of an existing customer

Update discount code

Updates the details of an existing discount code

Update order

Updates the details of an existing order by ID

Fetch product

Fetches a product by title

Fetch discount code

Fetches the details of an existing discount code by code

Fetch product variant by SKU

Fetches an existing product variant by SKU

Fetch latest customer order

Fetches the details of the latest customer order by customer ID

Fetch order

Fetches the details of an existing order by ID

Fetch transaction associated with order

Fetches the details of an existing transaction associated with an order

Fetch order by name

Fetches the details of an existing order by name

Fetch product variant

Fetches a product variant by title

Fetch transaction

Fetches the details of an existing transaction

Fetch customer

Fetches the details of an existing customer by name or email address

Create contact

Creates a new contact

Create agent

Creates a new agent

Send SMS

Sends an SMS message

Add note

Adds a note to an existing contact

Add activity

Adds an activity to an existing contact

Update agent

Updates the details of an existing agent

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID or keyword

What is Shopify?

Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.

What is CloudTalk?

CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

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