Integrate Shopify with Trengo

Send information between Shopify and Trengo automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Set up a contact in Trengo following a purchase in Shopify

Enable seamless post-purchase customer support by instantly creating contacts in your inbox application. This flow will establish a new contact in Trengo whenever a purchase is made in Shopify.

How it works
  1. The flow triggers when an existing order is fulfilled in Shopify.
  2. Zoho Flow creates a new contact in Trengo.
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Set up a contact in Trengo following a purchase in Shopify

Shopify + Trengo

Build your own integrations between Shopify and Trengo

Connect Shopify and Trengo with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Shopify and Trengo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Inventory item updated

Triggers when the details of an existing inventory item are updated

Order fulfilled

Triggers when an existing order is fulfilled

Fulfillment created

Triggers when a new fulfillment is created

Fulfillment updated

Triggers when any detail of an existing fulfillment is updated

Order drafted

Triggers when an existing order is drafted

Blog created

Triggers when a new blog is created

Order updated

Triggers when an existing order is updated

Order created

Triggers when a new order is created

Cart abandoned

Triggers when an open cart is abandoned

Product added

Triggers when a new product is added

Checkout updated

Triggers when the details of an existing checkout are updated

Refund created

Triggers when a refund entry is created

Order paid

Triggers when an existing order is paid

Checkout created

Triggers when a new checkout is created

Product updated

Triggers when the details of an existing product are updated

Customer updated

Triggers when the details of an existing customer are updated

Draft order updated

Triggers when the details of an existing draft order are updated

Order canceled

Triggers when an order is canceled in your store

Cart updated

Triggers when an existing cart is updated

Customer created

Triggers when a new customer is created

Ticket closed

Triggers when an existing ticket is closed

Outbound message sent

Triggers when a new outbound message is sent

Ticket label added

Triggers when a new label is added to an existing ticket

Inbound message received

Triggers when a new inbound message is received

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Note created

Triggers when a new internal message is created

Ticket reopened

Triggers when an existing ticket is reopened

All Actions - Actions are the automated tasks

Create blog

Creates a new blog

Create customer

Creates a new customer

Create draft order

Creates a new draft order

Create order

Creates a new order

Send invite

Sends invite to the selected customer

Create product variants

Creates variants of an existing product

Add product

Adds a new product

Create discount code

Creates a new discount code

Create blog post

Creates a new post in the selected blog

Update inventory quantity

Updates the quantity of a product or inventory item

Update product variant

Updates the details of a product's variants

Update product

Updates the details of an existing product

Update customer

Updates the details of an existing customer

Update discount code

Updates the details of an existing discount code

Update order

Updates the details of an existing order by ID

Fetch product

Fetches a product by title

Fetch discount code

Fetches the details of an existing discount code by code

Fetch product variant by SKU

Fetches an existing product variant by SKU

Fetch latest customer order

Fetches the details of the latest customer order by customer ID

Fetch order

Fetches the details of an existing order by ID

Fetch transaction associated with order

Fetches the details of an existing transaction associated with an order

Fetch order by name

Fetches the details of an existing order by name

Fetch product variant

Fetches a product variant by title

Fetch transaction

Fetches the details of an existing transaction

Fetch customer

Fetches the details of an existing customer by name or email address

Send email

Sends an email to the specified email address

Send ticket message

Sends a ticket message

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Update contact custom field

Updates the details of an existing contact custom field

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch contact by ID

Fetches the details of an existing contact using contact ID

Fetch ticket

Fetches the details of an existing ticket by ID

What is Shopify?

Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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