Integrate Shopify with WATI

Send information between Shopify and WATI automatically, without writing any code, using Zoho Flow.

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Set up a contact in WATI following a purchase in Shopify

Enable seamless post-purchase customer support by instantly creating contacts in your Whatsapp engagement tool. This flow will generate a new contact in WATI in response to new purchases from Shopify.

How it works
  1. The flow triggers when an existing order is fulfilled in Shopify.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Set up a contact in WATI following a purchase in Shopify

Shopify + WATI

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Supported triggers and actions

Integrate Shopify and WATI using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Inventory item updated

Triggers when the details of an existing inventory item are updated

Order fulfilled

Triggers when an existing order is fulfilled

Fulfillment created

Triggers when a new fulfillment is created

Fulfillment updated

Triggers when any detail of an existing fulfillment is updated

Order drafted

Triggers when an existing order is drafted

Blog created

Triggers when a new blog is created

Order updated

Triggers when an existing order is updated

Order created

Triggers when a new order is created

Cart abandoned

Triggers when an open cart is abandoned

Product added

Triggers when a new product is added

Checkout updated

Triggers when the details of an existing checkout are updated

Refund created

Triggers when a refund entry is created

Order paid

Triggers when an existing order is paid

Checkout created

Triggers when a new checkout is created

Product updated

Triggers when the details of an existing product are updated

Customer updated

Triggers when the details of an existing customer are updated

Draft order updated

Triggers when the details of an existing draft order are updated

Order canceled

Triggers when an order is canceled in your store

Cart updated

Triggers when an existing cart is updated

Customer created

Triggers when a new customer is created

New message received from contact

Triggers when a new message is received from the specified contacts

Session message sent

Triggers when a new session message is sent

Message received

Triggers when a new message is received

Template message sent

Triggers when a new template message is sent

All Actions - Actions are the automated tasks

Create blog

Creates a new blog

Create customer

Creates a new customer

Create draft order

Creates a new draft order

Create order

Creates a new order

Send invite

Sends invite to the selected customer

Create product variants

Creates variants of an existing product

Add product

Adds a new product

Create discount code

Creates a new discount code

Create blog post

Creates a new post in the selected blog

Update inventory quantity

Updates the quantity of a product or inventory item

Update product variant

Updates the details of a product's variants

Update product

Updates the details of an existing product

Update customer

Updates the details of an existing customer

Update discount code

Updates the details of an existing discount code

Update order

Updates the details of an existing order by ID

Fetch product

Fetches a product by title

Fetch discount code

Fetches the details of an existing discount code by code

Fetch product variant by SKU

Fetches an existing product variant by SKU

Fetch latest customer order

Fetches the details of the latest customer order by customer ID

Fetch order

Fetches the details of an existing order by ID

Fetch transaction associated with order

Fetches the details of an existing transaction associated with an order

Fetch order by name

Fetches the details of an existing order by name

Fetch product variant

Fetches a product variant by title

Fetch transaction

Fetches the details of an existing transaction

Fetch customer

Fetches the details of an existing customer by name or email address

Send session message

Sends a WhatsApp message to an open session

Send template message

Sends an approved template WhatsApp message

Add or update contact

Adds a new contact or updates the details of an existing contact

What is Shopify?

Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.

What is WATI?

WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

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CEO, OpIndia

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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