

Integrate Shopify with Zoho Desk
Send information between Shopify and Zoho Desk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a new contact in Zoho Desk whenever a purchase is completed in Shopify
Enable seamless post-purchase customer support by instantly creating contacts in your help desk software. This flow will establish a new contact in Zoho Desk whenever a purchase is made in Shopify.
How it works
- The flow triggers when an existing order is fulfilled in Shopify.
- Zoho Flow creates a new contact in the selected organization in Zoho Desk.


Create a new contact in Zoho Desk whenever a purchase is completed in Shopify
Shopify + Zoho Desk

Build your own integrations between Shopify and Zoho Desk
Connect Shopify and Zoho Desk with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Shopify and Zoho Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Inventory item updated
Triggers when the details of an existing inventory item are updated

Order fulfilled
Triggers when an existing order is fulfilled

Fulfillment created
Triggers when a new fulfillment is created

Fulfillment updated
Triggers when any detail of an existing fulfillment is updated

Order drafted
Triggers when an existing order is drafted

Blog created
Triggers when a new blog is created

Order updated
Triggers when an existing order is updated

Order created
Triggers when a new order is created

Cart abandoned
Triggers when an open cart is abandoned

Product added
Triggers when a new product is added

Checkout updated
Triggers when the details of an existing checkout are updated

Refund created
Triggers when a refund entry is created

Order paid
Triggers when an existing order is paid

Checkout created
Triggers when a new checkout is created

Product updated
Triggers when the details of an existing product are updated

Customer updated
Triggers when the details of an existing customer are updated

Draft order updated
Triggers when the details of an existing draft order are updated

Order canceled
Triggers when an order is canceled in your store

Cart updated
Triggers when an existing cart is updated

Customer created
Triggers when a new customer is created

Ticket status updated
Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.

Time entry created
Triggers when a new time entry is created in the selected task

Agent updated
Triggers when the details of an agent is updated in the selected portal

Ticket updated
Triggers when the details of the selected ticket are updated

Task updated
Triggers when the details of a task is updated in the selected portal

Contact created
Triggers when a new contact is created in the selected portal

Product created
Triggers when a new product is created

Task created
Triggers when a new task is created in the selected portal

Ticket comment added
Triggers when a new ticket comment is added in the selected portal

Agent availability updated
Triggers when the availability of an agent is updated

Account updated
Triggers when the details of the selected account is updated

Agent created
Triggers when a new agent is created in the selected portal

Call updated
Triggers when the details of a call is updated in the selected portal

Time entry updated
Triggers when a time entry is updated in the selected task

Ticket comment updated
Triggers when the selected ticket comment is updated

Ticket created
Triggers when a new ticket is created in the selected portal

Ticket created or updated
Triggers when a new ticket is created or the details of an existing ticket are updated

Event created
Triggers when a new event is created in the selected portal

Contact updated
Triggers when the details of a contact is updated in the selected portal

Ticket moved
Triggers when a ticket is moved to a different team or department

Ticket approval updated
Triggers when the details of an existing ticket approval are updated

Article updated
Triggers when an existing article is updated

Ticket approval added
Triggers when a new ticket approval is added

Call created
Triggers when a new call is created in the selected portal

Ticket thread added
Triggers when a new ticket thread is added in the selected portal

Event updated
Triggers when the details of an event is updated

Article created
Triggers when a new article is created

Account created
Triggers when a new account is created in the selected portal
All Actions - Actions are the automated tasks

Create blog
Creates a new blog

Create customer
Creates a new customer

Create draft order
Creates a new draft order

Create order
Creates a new order

Send invite
Sends invite to the selected customer

Create product variants
Creates variants of an existing product

Add product
Adds a new product

Create discount code
Creates a new discount code

Create blog post
Creates a new post in the selected blog

Update inventory quantity
Updates the quantity of a product or inventory item

Update product variant
Updates the details of a product's variants

Update product
Updates the details of an existing product

Update customer
Updates the details of an existing customer

Update discount code
Updates the details of an existing discount code

Update order
Updates the details of an existing order by ID

Fetch product
Fetches a product by title

Fetch discount code
Fetches the details of an existing discount code by code

Fetch product variant by SKU
Fetches an existing product variant by SKU

Fetch latest customer order
Fetches the details of the latest customer order by customer ID

Fetch order
Fetches the details of an existing order by ID

Fetch transaction associated with order
Fetches the details of an existing transaction associated with an order

Fetch order by name
Fetches the details of an existing order by name

Fetch product variant
Fetches a product variant by title

Fetch transaction
Fetches the details of an existing transaction

Fetch customer
Fetches the details of an existing customer by name or email address

Create topic
Creates a new topic

Create article
Creates a new article

Create task comment
Creates a new comment in the specified task

Create topic comment
Creates a comment for the specified topic

Create task
Creates a new task in the selected department

Add task time entry
Adds time entry for an existing task

Add tag
Adds a tag to the specified ticket

Create contact
Creates a new contact in the selected organization

Create ticket comment
Creates a comment in the selected ticket

Create contact comment
Creates a comment in the selected contact

Create account
Creates a new account in the selected organization

Create contract
Creates a new contract for the selected account

Create product
Creates a new product in the selected organization

Create agent
Creates a new agent in the selected organization

Add ticket time entry
Adds time entry for an existing ticket

Add user to group
Adds the specified users to an existing group

Create custom module record
Creates a new custom module record

Remove tag
Removes a tag from the specified ticket

Request approval for ticket
Requests an approval for an existing ticket from the specified approver

Create call
Creates a new call in the selected organization

Create ticket
Creates a new ticket in the selected organization

Send email reply
Sends a reply for the specified ticket created in the email channel

Create event
Creates a new event in the selected organization

Update KB user status
Updates the status of an existing KB user

Mark or Unmark ticket as spam
Marks or unmarks the specified ticket as spam

Associate accounts to contact
Associates the specified account with the specified contact

Close ticket
Closes the specified tickets

Move ticket
Moves the specified ticket to the selected department

Update account
Updates the selected account

Update article
Updates the details of an existing article

Update call
Updates the details of the specified call

Update product
Updates the details of the selected product

Edit ticket time entry
Edits the time entry of an existing ticket

Update task timer
Updates the timer of an existing task

Update contract
Updates the details of an existing contract

Update agent availability
Updates the availability status of an existing agent

Update call timer
Updates the timer of an existing call

Remove user from group
Removes the specified users from an existing group

Update ticket comment
Updates the comment for the specified ticket

Send custom channel reply
Sends reply for a ticket via the selected channel

Update topic
Updates the details of an existing topic

Update task
Updates the details of an existing task

Invite contact to the help center
Invites the specified contacts to help center

Update ticket timer
Updates the timer of an existing ticket

Update contact comment
Updates the specified comment in the selected contact

Update contact
Updates the selected contact

Update custom module record
Updates the details of an existing custom module record

Update agent
Updates the details of an existing agent

Update ticket
Updates the details of an existing ticket

Fetch custom module record
Fetches the details of an existing custom module record

Fetch ticket thread
Fetches an existing ticket thread by unique ID

Fetch contact
Fetches a contact by email address, unique ID, or contact name

Fetch contract
Fetches the details of an existing contract

Fetch article
Fetches the details of an existing article

Fetch account
Fetches an existing account by name or ID

Fetch product
Fetches the details of an existing product by unique ID or name

Fetch task
Fetches the details of an existing task by ID

Fetch ticket tags
Fetches ticket tags using ticket ID

Fetch customer happiness
Fetches the happiness feedback of an existing customer

Fetch ticket
Fetches the details of an existing ticket

Fetch ticket time entry
Fetches the time entry of an existing ticket

Fetch event
Fetches the details of an event based on the selected field

Fetch KB user
Fetches the details of an existing KB user

Fetch agent
Fetches the details of an existing agent by ID or email

Fetch call
Fetches the details of a call based on the selected field

Trash ticket
Moves selected ticket to the recycle bin

Trash account
Moves selected account to the recycle bin

Trash contact
Moves selected contact to the recycle bin
What is Shopify?
Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.
Similar apps
What is Zoho Desk?
Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >