Integrate Smartsheet with ServiceDesk Plus On-Premises
Send information between Smartsheet and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Smartsheet and ServiceDesk Plus On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Row added
Triggers when a new row is added
Sheet added
Triggers when a new sheet is created
Row updated
Triggers when an existing row is updated
Comment added
Triggers when a new comment is added
Workspace created
Triggers when a new workspace is created
Request created
Triggers when a new request is created
Request updated in template
Triggers when an existing request is updated in the selected template
Request updated
Triggers when the details of an existing request are updated
Request created in template
Triggers when a new request is created in the selected template
All Actions - Actions are the automated tasks
Add row to sheet
Adds a new row in the selected sheet
Copy workspace
Creates a copy of the specified workspace
Share workspace
Shares an existing workspace with the specified users and groups
Update row
Updates the details of the specified row
Share sheet
Shares an existing sheet with the specified users and groups
Fetch row
Fetches the details of the specified row
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Associate request with problem
Associates an existing request with the specified problem
Create request
Creates a new request
Create problem
Creates a new problem
Create change
Creates a new change
Update problem
Updates the details of an existing problem
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update solution
Updates the details of an existing solution based on its ID
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
What is Smartsheet?
Smartsheet is a project management tool that helps your teams plan, capture, manage, automate, and report on work at scale.
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What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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