Integrate SolarWinds Service Desk with Zoho Writer
Send information between SolarWinds Service Desk and Zoho Writer automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SolarWinds Service Desk and Zoho Writer using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Problem
Triggers when a new problem is created in your service desk
New Hardware
Triggers when a new hardware is created in your inventory
New Risk
Triggers when a new risk is detected
New Task
Triggers when a new task is created
New Release
Triggers when a new release is created in your service desk
New Contract
Triggers when a new contract is created
New Incident
Triggers when a new incident is created
New Change
Triggers when a new change is created
New Asset
Triggers when a new asset is created in your inventory
New User
Triggers when a new user is created
Document edited
Triggers when an existing document is edited
Document created in Zoho Docs
Triggers when a new document is created in Zoho Docs
Document created in WorkDrive
Triggers when a new document is created in the selected WorkDrive
Document created and moved to folder
Triggers when a new document is created and moved to the selected folder
All Actions - Actions are the automated tasks
Create Hardware
Creates a new hardware in your inventory
Create User
Creates a new user
Create Release
Creates a new release in your service desk
Create Solution
Creates a new solution in your service desk
Create Problem
Creates a new problem in your service desk
Create Change
Creates a new change in your service desk
Create Incident
Creates a new incident
Create Asset
Creates a new asset in your inventory
Create Contract
Creates a new contract
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Send document for signature
Sends the specified document for electronic signature
Create mail merge document
Creates a mail merge document using the selected template
Create merge sign document
Creates a new merge sign document
Create mail merge document - WorkDrive
Creates a mail merge document in your WorkDrive using the selected template
Create merge document
Creates a merge document
Upload document
Uploads the selected document, and optionally to the selected folder.
Create document
Creates a new document with the given text
Create merge document - WorkDrive
Creates a merge document in your WorkDrive
Merge document and invoke function
Creates a merge document with the selected template and invokes the function associated with it
Lock or unlock document
Locks or unlocks the specified document
Mark or unmark final status
Marks or unmarks the status of the specified document as final
Mark or unmark favorite
Marks or unmarks the specified document as favorite
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
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What is Zoho Writer?
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Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
