Integrate Spot Hit with Zoho SalesIQ
Send information between Spot Hit and Zoho SalesIQ automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Spot Hit and Zoho SalesIQ using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Conversation completed
Triggers when a conversation is completed
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Department created
Triggers when a new department is created to the specified portal
Operator added
Triggers when a new operator is added
Conversation rated
Triggers when a conversation is rated
Conversation participants added
Triggers when participants are invited to the chat
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation created
Triggers when a new conversation is created
Conversation participants deleted
Triggers when a participant is removed from a conversation
Conversation attender updated
Triggers when an operator picks up a chat
Conversation missed
Triggers when a conversation is missed
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
All Actions - Actions are the automated tasks
Send email
Sends an email
Send SMS
Sends an SMS
Create contact
Creates a new contact
Create article
Creates a new article
Associate operators to department
Associates operators to the selected department
Send message to latest conversation
Sends a message to the latest conversation
Disable department
Disables the selected department
Update operator status
Updates the status of an existing operator
Enable department
Enables the selected department
What is Spot Hit?
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What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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