

Integrate Teamwork Desk with Apptio Targetprocess
Send information between Teamwork Desk and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.
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Create a task in Apptio Targetprocess for new tickets created in Teamwork Desk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Apptio Targetprocess for newly generated tickets in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in Apptio Targetprocess.


Create a task in Apptio Targetprocess for new tickets created in Teamwork Desk
Teamwork Desk + Apptio Targetprocess

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Supported triggers and actions
Integrate Teamwork Desk and Apptio Targetprocess using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket assigned
Triggers when a ticket in the selected inbox is assigned

New ticket
Triggers when a new ticket is created

Thread edited
Triggers when a thread in the selected inbox is edited

New customer reply
Triggers when a customer sends a reply

New customer
Triggers when a new customer is created

New ticket note
Triggers when a ticket note is added

New agent reply
Triggers when an agent sends a reply

Updated customer details
Triggers when the details of a customer are updated

New request
Triggers when a new request is created

New time record
Triggers when a new time record is created

New team iteration
Triggers when a new team iteration is added

New iteration
Triggers when a new iteration is added

New task
Triggers when a new task is created

New project
Triggers when a new project is created

New release
Triggers when a new release is created

New comment
Triggers when a new comment is added

New build
Triggers when a new build is created

New feature
Triggers when new feature is created

New user story
Triggers when a new user story is created

New bug
Triggers when a new bug is created
All Actions - Actions are the automated tasks

Create ticket
Creates a new ticket

Create customer
Creates a new customer

Assign ticket
Assigns the selected ticket to a user

Link task to ticket
Links a task to a ticket

Update customer
Updates the details of an existing customer

Unassign ticket
Unassigns the selected ticket

Reply to ticket
Adds a reply to the selected ticket

Update ticket
Updates an existing ticket

Fetch customer
Fetches an existing customer by name or email address. Optionally, creates one if none are found

Fetch ticket
Fetches a ticket by ticket ID or keyword

Create user story
Creates a new user story

Create request
Creates a new request

Create task
Creates a new task

Create feature
Creates a new feature

Create time record
Creates a new time record

Create bug
Creates a new bug

Add requester to request
Creates a new requester and adds them to an existing request

Add comment
Adds a new comment to an existing entity

Create build
Creates a new build
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
What is Apptio Targetprocess?
Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.
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