Integrate Teamwork Desk with Runrun.it

Send information between Teamwork Desk and Runrun.it automatically, without writing any code, using Zoho Flow.

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Create action items in your Runrun.it for newly generated tickets in Teamwork Desk

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Runrun.it for fresh tickets initiated in Teamwork Desk.

How it works
  1. The flow triggers when a new ticket is created in Teamwork Desk.
  2. Zoho Flow creates a new task in Runrun.it.
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Create action items in your Runrun.it for newly generated tickets in Teamwork Desk

Teamwork Desk + Runrun.it

Build your own integrations between Teamwork Desk and Runrun.it

Connect Teamwork Desk and Runrun.it with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Teamwork Desk and Runrun.it using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New ticket

Triggers when a new ticket is created

Thread edited

Triggers when a thread in the selected inbox is edited

New customer reply

Triggers when a customer sends a reply

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

New agent reply

Triggers when an agent sends a reply

Updated customer details

Triggers when the details of a customer are updated

Project created

Triggers when a new project is created

Client created

Triggers when a new client is created

Task created

Triggers when a new task is created

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Assign ticket

Assigns the selected ticket to a user

Link task to ticket

Links a task to a ticket

Update customer

Updates the details of an existing customer

Unassign ticket

Unassigns the selected ticket

Reply to ticket

Adds a reply to the selected ticket

Update ticket

Updates an existing ticket

Fetch customer

Fetches an existing customer by name or email address. Optionally, creates one if none are found

Fetch ticket

Fetches a ticket by ticket ID or keyword

Create post on enterprise wall

Creates a new post on enterprise wall

Create comment

Create a new comment

Create client

Creates a new client

Create project

Creates a new project

Create task

Creates a new task

Create post on team wall

Creates a new post on team wall

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is Runrun.it?

Runrun.it is a cloud-based team management platform that helps managers to get more productivity out of their teams when dealing with task, time, and talent management.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

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CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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