![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Integrate Teamwork Desk with TeamGrid
Send information between Teamwork Desk and TeamGrid automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Add new tasks to your TeamGrid for new tickets generated in Teamwork Desk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in TeamGrid for new tickets created in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in TeamGrid.
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Add new tasks to your TeamGrid for new tickets generated in Teamwork Desk
Teamwork Desk + TeamGrid
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Teamwork Desk and TeamGrid
Connect Teamwork Desk and TeamGrid with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Teamwork Desk and TeamGrid using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket
Triggers when a new ticket is created
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Thread edited
Triggers when a thread in the selected inbox is edited
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer reply
Triggers when a customer sends a reply
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer
Triggers when a new customer is created
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket note
Triggers when a ticket note is added
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New agent reply
Triggers when an agent sends a reply
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Updated customer details
Triggers when the details of a customer are updated
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Task completed
Triggers when task is completed
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Task created
Triggers when a task is created
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Project created
Triggers when a new project is created
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Project completed
Triggers when a project is completed
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create ticket
Creates a new ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create customer
Creates a new customer
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Assign ticket
Assigns the selected ticket to a user
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Link task to ticket
Links a task to a ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update customer
Updates the details of an existing customer
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Unassign ticket
Unassigns the selected ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Reply to ticket
Adds a reply to the selected ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update ticket
Updates an existing ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch customer
Fetches an existing customer by name or email address. Optionally, creates one if none are found
![](https://flow-in-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch ticket
Fetches a ticket by ticket ID or keyword
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Complete project
Completes an existing project
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Create project
Creates a new project
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Create task
Creates a new task
![](https://flow-in-public.nimbuspop.com/flow-apps/teamgrid.png)
Complete task
Completes an existing task
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is TeamGrid?
TeamGrid is a project management solution that provides intuitive drag and drop time tracking, integrated telephony and more.
Similar apps
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