Integrate Teamwork Desk with WordPress.org
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Supported triggers and actions
Integrate Teamwork Desk and WordPress.org using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New ticket
Triggers when a new ticket is created
Thread edited
Triggers when a thread in the selected inbox is edited
New customer reply
Triggers when a customer sends a reply
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
New agent reply
Triggers when an agent sends a reply
Updated customer details
Triggers when the details of a customer are updated
Comment edited
Triggers when an existing comment is edited
Post created
Triggers when a new post is created
Post updated
Triggers when the details of an existing post is updated
User created
Triggers when a new user is created
Comment status changed
Triggers when the status of a comment is changed
Media file added
Triggers when a media file is added
Email succeeded
Triggers when PHPMailer successfully sends an email
User created or updated
Triggers when a new user is created or the details of an existing user is updated
Post created or updated
Triggers when a new post is created or the details of an existing post is updated
Comment added
Triggers when a new comment is added
User signin
Triggers when a user signs in
Post status changed
Triggers when a post status is changed
Email failed
Triggers when an email fails to deliver
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Assign ticket
Assigns the selected ticket to a user
Link task to ticket
Links a task to a ticket
Update customer
Updates the details of an existing customer
Unassign ticket
Unassigns the selected ticket
Reply to ticket
Adds a reply to the selected ticket
Update ticket
Updates an existing ticket
Fetch customer
Fetches an existing customer by name or email address. Optionally, creates one if none are found
Fetch ticket
Fetches a ticket by ticket ID or keyword
Create post
Creates a new post
Send email
Sends an email using SMTP configuration
Add comment
Adds a new comment
Create user
Creates a new user
Update post category
Updates the details of an existing post category
Update user
Updates the details of an existing user
Update post
Updates the details of an existing post
Update post metadata
Updates the details of an existing post metadata
Update post taxonomy
Updates the taxonomy of an existing post
Update post tag
Updates the details of an existing post tag
Update user meta data
Updates the details of an existing user metadata
Fetch post
Fetches the details of an existing post
Fetch user
Fetches the details of an existing user
Generate reset password link
Generates the reset password link for the specified user
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
What is WordPress.org?
WordPress.org is a free, open-source content management system that enables you to create and publish webpages. It provides a web template system with themes and also allows you to customize your websites using plugins.
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