Integrate Teamwork Desk with Zoho Marketing Automation

Send information between Teamwork Desk and Zoho Marketing Automation automatically, without writing any code, using Zoho Flow.

Build your own integrations between Teamwork Desk and Zoho Marketing Automation

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Supported triggers and actions

Integrate Teamwork Desk and Zoho Marketing Automation using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New ticket

Triggers when a new ticket is created

Thread edited

Triggers when a thread in the selected inbox is edited

New customer reply

Triggers when a customer sends a reply

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

New agent reply

Triggers when an agent sends a reply

Updated customer details

Triggers when the details of a customer are updated

Lead removed from list

Triggers when a lead is removed from the selected list

Lead added to list

Triggers when a lead is added to the selected list

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Assign ticket

Assigns the selected ticket to a user

Link task to ticket

Links a task to a ticket

Update customer

Updates the details of an existing customer

Unassign ticket

Unassigns the selected ticket

Reply to ticket

Adds a reply to the selected ticket

Update ticket

Updates an existing ticket

Fetch customer

Fetches an existing customer by name or email address. Optionally, creates one if none are found

Fetch ticket

Fetches a ticket by ticket ID or keyword

Clone campaign

Clones an existing campaign

Create or update lead

Creates a new lead or updates the details of an existing lead

Create lead tag

Creates a new lead tag

Send email campaign

Sends an existing email campaign

Add lead to journey

Adds the specified lead to a journey

Tag lead

Adds the specified tag to a lead

Add lead score

Adds lead score for the specified email address

Create list

Creates a new list

Unsubscribe lead

Removes a lead from the selected list

Untag lead

Removes the specified tag from a lead

Move lead to do-not-mail list

Moves the specified lead to the do-not-mail list

Update list

Updates the details of an existing list

Fetch lead

Fetches the details of an existing lead by email address

Delete tag

Deletes an existing tag

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is Zoho Marketing Automation?

Zoho Marketing Automation is marketing automation software that allows you to manage leads, analyze the online activity of your audience, and curate content for users based on their interactions.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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