Integrate Telerivet with Trengo
Send information between Telerivet and Trengo automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Telerivet and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Send message notification
Triggers when an outgoing message is sent or fails to be delivered
Send broadcast message
Triggers when a broadcast message is sent
Incoming message received
Triggers when a new incoming message is received
Contact created or updated
Triggers when a new contact is created or when the details of an existing contact are updated
Ticket closed
Triggers when an existing ticket is closed
Note created
Triggers when a new internal message is created
Ticket reopened
Triggers when an existing ticket is reopened
Inbound message received
Triggers when a new inbound message is received
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Outbound message sent
Triggers when a new outbound message is sent
Ticket label added
Triggers when a new label is added to an existing ticket
All Actions - Actions are the automated tasks
Send broadcast message
Sends a broadcast message
Update project
Updates the details of an existing project
Add contact to a group
Adds a contact to an existing group
Send message
Sends a new message
Create contact
Creates a new contact
Create group
Creates a new group
Create label
Creates a new label
Create project
Creates a new project
Update label
Updates the details of an existing label
Update contact
Updates the details of an existing contact
Update group
Updates the details of an existing group
Fetch custom route by name
Fetches the details of an existing custom route using name
Fetch organization by name
Fetches the details of an existing organization using name
Fetch contact by ID
Fetches the details of an existing contact using ID
Fetch group by name
Fetches the details of an existing group using name
Fetch message by ID
Fetches the details of an existing message using ID
Fetch contact by contact details
Fetches the details of an existing contact using contact details
Fetch project by name
Fetches the details of an existing project using name
Fetch broadcast by ID
Fetches the details of an existing broadcast using ID
Fetch project by ID
Fetches the details of an existing project using ID
Fetch group by ID
Fetches the details of an existing group using ID
Fetch default route by route details
Fetches the details of an existing default route using route details
Fetch label by name
Fetches the details of an existing label using name
Fetch label by ID
Fetches the details of an existing label using ID
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Send email
Sends an email to the specified email address
Send ticket message
Sends a ticket message
Update contact
Updates the details of an existing contact
Update contact custom field
Updates the details of an existing contact custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetch ticket
Fetches the details of an existing ticket by ID
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Update ticket custom field
Updates the details of an existing ticket custom field
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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Custom functions
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