Integrate Twilio with Help Scout
Send information between Twilio and Help Scout automatically, without writing any code, using Zoho Flow.
Build your own integrations between Twilio and Help Scout
Connect Twilio and Help Scout with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Twilio and Help Scout using the below triggers and actions
All Triggers - A trigger kickstarts the flow
SMS message sent or received
Triggers when a new SMS is sent or received
SMS message received
Triggers when a new SMS message is received
WhatsApp message received
Triggers when a new WhatsApp message from a customer is received
Conversation assigned
Triggers when a conversation is assigned to a specified user
Customer added
Triggers when a new customer is added
Conversation created
Triggers when a new conversation is created
User created
Triggers when a new user is created
Mailbox added
Triggers when a new mailbox is added
All Actions - Actions are the automated tasks
Send SMS or WhatsApp message
Sends a WhatsApp or SMS message to the listed numbers
Send templated message through SMS, WhatsApp, or Facebook
Sends a templated message through the desired platform
Fetch message
Fetches the details of a message by its ID
Create customer
Creates a customer if it does not already exist
Create conversation to customer.
Creates a new conversation to a customer from a user
Create conversation from customer
Creates a new conversation from a customer
Find customer
Finds customer by email address
Find user
Finds user by email address
What is Twilio?
Similar apps
What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
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Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
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CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
