Integrate Zendesk with Easy Redmine
Send information between Zendesk and Easy Redmine automatically, without writing any code, using Zoho Flow.
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Generate a task within your Easy Redmine for fresh tickets initiated in Zendesk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will generate a task within your Easy Redmine for fresh tickets initiated in Zendesk.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow creates a new task in Easy Redmine.
Generate a task within your Easy Redmine for fresh tickets initiated in Zendesk
Zendesk + Easy Redmine
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Supported triggers and actions
Integrate Zendesk and Easy Redmine using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Organization created
Triggers when a new organization is created
New contact
Triggers when a new contact is created
New project or subproject
Triggers when a new project or subproject is created
New time entry
Triggers when a new time entry is added in the selected project
New task
Triggers when a new task is created in the selected project
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Ticket
Updates an existing ticket status or adds comments
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Create contact
Creates a new contact
Create project
Creates a new project
Create project expense
Creates a new expense for a project
Create time entry
Creates a new time entry
Create project income
Creates a new income for a project
Create task
Creates a new task
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Easy Redmine?
Easy Redmine is a project management tool with multiple views that lets you visualize your tasks and goals. Customize project templates, collaborate with your team mates, and track time spent efficiently.
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Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
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Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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