Integrate Zendesk with Flow

Send information between Zendesk and Flow automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Flow for new tickets generated in Zendesk

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in Flow for new tickets created in Zendesk.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow creates a new task in the selected workspace in Flow.
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Add new tasks to your Flow for new tickets generated in Zendesk

Zendesk + Flow

Build your own integrations between Zendesk and Flow

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Supported triggers and actions

Integrate Zendesk and Flow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Organization created

Triggers when a new organization is created

New list

Triggers when a new list is created

New workspace

Triggers when a new workspace is created

List updated

Triggers when the selected list is updated

New task

Triggers when a new task is created

Task updated

Triggers when the selected task is updated

All Actions - Actions are the automated tasks

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Post comment

Posts a comment in the selected task

Create task

Creates a new task in the selected workspace

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Flow?

Flow is project and task management software. You can track resources, collaborate with your team, and organize tasks with custom views.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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