Integrate Zendesk with Runrun.it
Send information between Zendesk and Runrun.it automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Runrun.it for new tickets generated in Zendesk
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your Runrun.it for new tickets generated in Zendesk.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow creates a new task in Runrun.it.
Add new tasks to your Runrun.it for new tickets generated in Zendesk
Zendesk + Runrun.it
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Supported triggers and actions
Integrate Zendesk and Runrun.it using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Organization created
Triggers when a new organization is created
Project created
Triggers when a new project is created
Client created
Triggers when a new client is created
Task created
Triggers when a new task is created
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Ticket
Updates an existing ticket status or adds comments
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Create post on enterprise wall
Creates a new post on enterprise wall
Create comment
Create a new comment
Create client
Creates a new client
Create project
Creates a new project
Create task
Creates a new task
Create post on team wall
Creates a new post on team wall
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Runrun.it?
Runrun.it is a cloud-based team management platform that helps managers to get more productivity out of their teams when dealing with task, time, and talent management.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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Director, Perth Security Services
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
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Technical Engineer, Master Liveaboards
