

Integrate Zoho Desk with Mailchimp
Send information between Zoho Desk and Mailchimp automatically, without writing any code, using Zoho Flow.
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Create MailChimp subscribers for new Zoho Desk tickets
How it works


Create MailChimp subscribers for new Zoho Desk tickets
Zoho Desk + Mailchimp

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Supported triggers and actions
Integrate Zoho Desk and Mailchimp using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket status updated
Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.

Time entry created
Triggers when a new time entry is created in the selected task

Agent updated
Triggers when the details of an agent is updated in the selected portal

Ticket updated
Triggers when the details of the selected ticket are updated

Task updated
Triggers when the details of a task is updated in the selected portal

Contact created
Triggers when a new contact is created in the selected portal

Product created
Triggers when a new product is created

Task created
Triggers when a new task is created in the selected portal

Ticket comment added
Triggers when a new ticket comment is added in the selected portal

Agent availability updated
Triggers when the availability of an agent is updated

Account updated
Triggers when the details of the selected account is updated

Agent created
Triggers when a new agent is created in the selected portal

Call updated
Triggers when the details of a call is updated in the selected portal

Time entry updated
Triggers when a time entry is updated in the selected task

Ticket comment updated
Triggers when the selected ticket comment is updated

Ticket created
Triggers when a new ticket is created in the selected portal

Ticket created or updated
Triggers when a new ticket is created or the details of an existing ticket are updated

Event created
Triggers when a new event is created in the selected portal

Contact updated
Triggers when the details of a contact is updated in the selected portal

Ticket moved
Triggers when a ticket is moved to a different team or department

Ticket approval updated
Triggers when the details of an existing ticket approval are updated

Article updated
Triggers when an existing article is updated

Ticket approval added
Triggers when a new ticket approval is added

Call created
Triggers when a new call is created in the selected portal

Ticket thread added
Triggers when a new ticket thread is added in the selected portal

Event updated
Triggers when the details of an event is updated

Article created
Triggers when a new article is created

Account created
Triggers when a new account is created in the selected portal

Email Opened
Triggers when a new email is opened. If an email is opened multiple times during a polling interval, the latest will be considered.

Subscriber updated in list
Triggers when a subscriber is updated in the selected list

Subscriber added to segment
Triggers when a subscriber is added to a segment within a list

Subscription added to list
Triggers when a new subscriber is added to the selected list

Campaign status updated
Triggers when a campaign status is updated

Subscriber unsubscribes from list
Triggers when a subscriber unsubscribes from the selected list

List created
Triggers when a new list is created

Link clicked
Triggers when a link in a campaign is clicked. The first click alone will trigger.

Campaign created
Triggers when a new campaign is created or sent
All Actions - Actions are the automated tasks

Create topic
Creates a new topic

Create article
Creates a new article

Create task comment
Creates a new comment in the specified task

Create topic comment
Creates a comment for the specified topic

Create task
Creates a new task in the selected department

Add task time entry
Adds time entry for an existing task

Add tag
Adds a tag to the specified ticket

Create contact
Creates a new contact in the selected organization

Create ticket comment
Creates a comment in the selected ticket

Create contact comment
Creates a comment in the selected contact

Create account
Creates a new account in the selected organization

Create contract
Creates a new contract for the selected account

Create product
Creates a new product in the selected organization

Create agent
Creates a new agent in the selected organization

Add ticket time entry
Adds time entry for an existing ticket

Add user to group
Adds the specified users to an existing group

Create custom module record
Creates a new custom module record

Remove tag
Removes a tag from the specified ticket

Request approval for ticket
Requests an approval for an existing ticket from the specified approver

Create call
Creates a new call in the selected organization

Create ticket
Creates a new ticket in the selected organization

Send email reply
Sends a reply for the specified ticket created in the email channel

Create event
Creates a new event in the selected organization

Update KB user status
Updates the status of an existing KB user

Mark or Unmark ticket as spam
Marks or unmarks the specified ticket as spam

Associate accounts to contact
Associates the specified account with the specified contact

Close ticket
Closes the specified tickets

Move ticket
Moves the specified ticket to the selected department

Update account
Updates the selected account

Update article
Updates the details of an existing article

Update call
Updates the details of the specified call

Update product
Updates the details of the selected product

Edit ticket time entry
Edits the time entry of an existing ticket

Update task timer
Updates the timer of an existing task

Update contract
Updates the details of an existing contract

Update agent availability
Updates the availability status of an existing agent

Update call timer
Updates the timer of an existing call

Remove user from group
Removes the specified users from an existing group

Update ticket comment
Updates the comment for the specified ticket

Send custom channel reply
Sends reply for a ticket via the selected channel

Update topic
Updates the details of an existing topic

Update task
Updates the details of an existing task

Invite contact to the help center
Invites the specified contacts to help center

Update ticket timer
Updates the timer of an existing ticket

Update contact comment
Updates the specified comment in the selected contact

Update contact
Updates the selected contact

Update custom module record
Updates the details of an existing custom module record

Update agent
Updates the details of an existing agent

Update ticket
Updates the details of an existing ticket

Fetch custom module record
Fetches the details of an existing custom module record

Fetch ticket thread
Fetches an existing ticket thread by unique ID

Fetch contact
Fetches a contact by email address, unique ID, or contact name

Fetch contract
Fetches the details of an existing contract

Fetch article
Fetches the details of an existing article

Fetch account
Fetches an existing account by name or ID

Fetch product
Fetches the details of an existing product by unique ID or name

Fetch task
Fetches the details of an existing task by ID

Fetch ticket tags
Fetches ticket tags using ticket ID

Fetch customer happiness
Fetches the happiness feedback of an existing customer

Fetch ticket
Fetches the details of an existing ticket

Fetch ticket time entry
Fetches the time entry of an existing ticket

Fetch event
Fetches the details of an event based on the selected field

Fetch KB user
Fetches the details of an existing KB user

Fetch agent
Fetches the details of an existing agent by ID or email

Fetch call
Fetches the details of a call based on the selected field

Trash ticket
Moves selected ticket to the recycle bin

Trash account
Moves selected account to the recycle bin

Trash contact
Moves selected contact to the recycle bin

Send campaign
Sends a campaign from a stored draft

Add or remove subscriber from group
Adds or removes an existing subscriber from the selected group

Add or update subscriber
Adds a new subscriber or updates an existing subscriber

Create campaign
Creates a new campaign and stores it as a draft

Fetch campaign
Fetches an existing campaign by name

Add or update tags for subscriber
Adds or updates tags for an existing subscriber

Fetch list
Fetches the details of an existing list by ID

Remove subscriber
Removes a subscriber from the selected list

Fetch subscriber
Fetches a subscriber by email address from the selected list
What is Zoho Desk?
Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.
Similar apps
What is Mailchimp?
Mailchimp is a marketing automation tool that lets you find and really connect with your audience. You can personalize emails, find prospective customers on social media, and analyze your performance using dashboard insights.
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