Integrate Zoho Directory with Deskpro
Send information between Zoho Directory and Deskpro automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zoho Directory and Deskpro using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User removed from group
Triggers when a user is removed from an existing group
User created
Triggers when a new user is created
User activated
Triggers when an inactive user is activated
User deactivated
Triggers when an existing user is deactivated
User added to group
Triggers when a user is added to an existing group
User updated
Triggers when the details of an existing user are updated
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
All Actions - Actions are the automated tasks
Add user to group
Adds a user to an existing group
Create user
Creates a new user
Update user
Updates the details of an existing user
Activate user
Activates an inactive user
Fetch user
Fetches the details of an existing user by ID
Deactivate user
Deactivates a user from your Zoho Directory organization
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Create ticket
Creates a new ticket
Add person
Adds a new person
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by its ID
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
What is Zoho Directory?
Zoho Directory is an identity and access management solution for businesses. It helps you provide seamless logins for your employees, free your IT Admins from repetitive tasks, and get a complete view of your workforce identity.
Similar apps
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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