Integrate Zoho SalesIQ with Help Scout
Send information between Zoho SalesIQ and Help Scout automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zoho SalesIQ and Help Scout using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation participants deleted
Triggers when a participant is removed from a conversation
Conversation participants added
Triggers when participants are invited to the chat
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation completed
Triggers when a conversation is completed
Operator added
Triggers when a new operator is added
Department created
Triggers when a new department is created to the specified portal
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Conversation attender updated
Triggers when an operator picks up a chat
Conversation missed
Triggers when a conversation is missed
Conversation rated
Triggers when a conversation is rated
Conversation created
Triggers when a new conversation is created
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation assigned
Triggers when a conversation is assigned to a specified user
Customer added
Triggers when a new customer is added
Conversation created
Triggers when a new conversation is created
User created
Triggers when a new user is created
Mailbox added
Triggers when a new mailbox is added
All Actions - Actions are the automated tasks
Associate operators to department
Associates operators to the selected department
Create article
Creates a new article
Send message to latest conversation
Sends a message to the latest conversation
Disable department
Disables the selected department
Enable department
Enables the selected department
Update operator status
Updates the status of an existing operator
Create customer
Creates a customer if it does not already exist
Create conversation to customer.
Creates a new conversation to a customer from a user
Create conversation from customer
Creates a new conversation from a customer
Find customer
Finds customer by email address
Find user
Finds user by email address
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
Similar apps
What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Technical Engineer, Master Liveaboards
