Integrate Zoho SalesIQ with Shortcut
Send information between Zoho SalesIQ and Shortcut automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zoho SalesIQ and Shortcut
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Supported triggers and actions
Integrate Zoho SalesIQ and Shortcut using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation participants deleted
Triggers when a participant is removed from a conversation
Conversation participants added
Triggers when participants are invited to the chat
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation completed
Triggers when a conversation is completed
Operator added
Triggers when a new operator is added
Department created
Triggers when a new department is created to the specified portal
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Conversation attender updated
Triggers when an operator picks up a chat
Conversation missed
Triggers when a conversation is missed
Conversation rated
Triggers when a conversation is rated
Conversation created
Triggers when a new conversation is created
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Milestone created
Triggers when a new milestone is created
Epic created
Triggers when a new epic is created
Story created
Triggers when a new story is created in a project
Project created
Triggers when a new project is created
Comment added
Triggers when a new comment is added
All Actions - Actions are the automated tasks
Associate operators to department
Associates operators to the selected department
Create article
Creates a new article
Send message to latest conversation
Sends a message to the latest conversation
Disable department
Disables the selected department
Enable department
Enables the selected department
Update operator status
Updates the status of an existing operator
Create epic
Creates a new epic
Create milestone
Creates a new milestone
Create project
Creates a new project
Create comment
Creates a new comment in a selected story
Create team
Creates a new team
Create label
Creates a new label
Create category
Creates a new category
Create iteration
Creates a new iteration
Create story
Creates a new story in the selected project
Update epic
Updates the details of an existing epic
Update iteration
Update details of an existing iteration
Update label
Updates the details of an existing label
Update team
Update details of an existing team
Update story
Updates the details of an existing story
Fetch team
Fetch the details of an existing team using ID
Fetch epic
Fetch the details of an existing epic using ID
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
Similar apps
What is Shortcut?
Shortcut is a project management solution for software development that lets you integrate with the tools that you use, enable cross functional work, and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
