Integrate BigCommerce with Twilio
Send information between BigCommerce and Twilio automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a confirmation SMS notification via Twilio for every new order in BigCommerce
Send instant SMS confirmations to customers right after checkout. This flow will send a notification via Twilio whenever new orders are generated in BigCommerce.
How it works
- The flow triggers when a new order is created in BigCommerce.
- Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
Generate a confirmation SMS notification via Twilio for every new order in BigCommerce
BigCommerce + Twilio
Send a text notification via Twilio to customers who haven’t completed their purchase in BigCommerce
Assist your customers in completing their purchases with SMS alerts. This flow will trigger an SMS via Twilio when a cart is abandoned in BigCommerce.
How it works
- The flow triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property. in BigCommerce.
- Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
Send a text notification via Twilio to customers who haven’t completed their purchase in BigCommerce
BigCommerce + Twilio
Build your own integrations between BigCommerce and Twilio
Connect BigCommerce and Twilio with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate BigCommerce and Twilio using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Order status updated
Triggers when the status of an existing order is updated
Product created
Triggers when a new product is created
Subscriber created
Triggers when a new subscriber is created
Customer updated
Triggers when the details of an existing customer are updated
Customer created
Triggers when a new customer is added
Cart abandoned
Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.
Shipment created
Triggers when a new shipment is created
Coupon created
Triggers when a new coupon is created
Cart created
Triggers when a new cart is created
Product updated
Triggers when the details of an existing product are updated
Cart converted to order
Triggers when a cart is converted into an order (usually after completing the payment step of checkout on the storefront)
Subscriber updated
Triggers when any detail of an existing subscriber is updated
Order created
Triggers when a new order is created
SMS message sent or received
Triggers when a new SMS is sent or received
WhatsApp message received
Triggers when a new WhatsApp message from a customer is received
SMS message received
Triggers when a new SMS message is received
All Actions - Actions are the automated tasks
Create order
Creates a new order
Create coupon
Creates a new coupon
Create customer
Creates a new customer
Create subscriber
Creates a new subscriber
Create product
Creates a new product
Add customer address
Adds address details to an existing customer
Update product
Updates the details of an existing product
Update subscriber
Updates the details of an existing subscriber
Update order
Updates the details of an existing order
Fetch order
Fetches the details of an existing order by ID
Fetch customer
Fetches the details of an existing customer using ID
Fetch product
Fetches the details of an existing product using product ID
Send SMS or WhatsApp message
Sends a WhatsApp or SMS message to the listed numbers
Fetch message
Fetches the details of a message by its ID
What is BigCommerce?
What is Twilio?
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Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
