Integrate Chaport with LiveAgent

Send information between Chaport and LiveAgent automatically, without writing any code, using Zoho Flow.

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Create a contact in LiveAgent when a new live chat session starts in Chaport

Automatically capture contact details seamlessly during live chat interactions. This flow will set up a new contact in LiveAgent for every new live chat session in Chaport.

How it works
  1. The flow triggers when a new chat is started in Chaport.
  2. Zoho Flow creates a new contact in LiveAgent.
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Create a contact in LiveAgent when a new live chat session starts in Chaport

Chaport + LiveAgent

Build your own integrations between Chaport and LiveAgent

Connect Chaport and LiveAgent with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Chaport and LiveAgent using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Visitor updated

Triggers when one or more of the following fields - Name, Email address, Phone number, Notes or Consents get updated

Chat started

Triggers when a new chat is started

Chat finished

Triggers when a chat is finished

Operator added

Triggers when a new operator is added

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create operator

Creates a new operator

Create ticket

Creates a new ticket

Add contact to group

Adds a contact to the selected group

Create company

Creates a new company

Create contact

Creates a new contact

Update ticket

Updates the details of an existing ticket

Remove contact from group

Removes a contact from the selected group

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch company

Fetches the details of an existing company by ID, name, or email address

What is Chaport?

Chaport is a customer support live chat application that lets you communicate with your customers instantly, add chat widget to your website and more.

Customer Support

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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