Integrate Chaport with LiveAgent
Send information between Chaport and LiveAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a contact in LiveAgent when a new live chat session starts in Chaport
Automatically capture contact details seamlessly during live chat interactions. This flow will set up a new contact in LiveAgent for every new live chat session in Chaport.
How it works
- The flow triggers when a new chat is started in Chaport.
- Zoho Flow creates a new contact in LiveAgent.
Create a contact in LiveAgent when a new live chat session starts in Chaport
Chaport + LiveAgent
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Supported triggers and actions
Integrate Chaport and LiveAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Visitor updated
Triggers when one or more of the following fields - Name, Email address, Phone number, Notes or Consents get updated
Chat started
Triggers when a new chat is started
Chat finished
Triggers when a chat is finished
Operator added
Triggers when a new operator is added
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create operator
Creates a new operator
Create ticket
Creates a new ticket
Add contact to group
Adds a contact to the selected group
Create company
Creates a new company
Create contact
Creates a new contact
Update ticket
Updates the details of an existing ticket
Remove contact from group
Removes a contact from the selected group
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch company
Fetches the details of an existing company by ID, name, or email address
What is Chaport?
Chaport is a customer support live chat application that lets you communicate with your customers instantly, add chat widget to your website and more.
Similar apps
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
