Integrate Chaport with WATI
Send information between Chaport and WATI automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a contact in WATI when a new live chat session starts in Chaport
Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will create a new contact in WATI for every new live chat session in Chaport.
How it works
- The flow triggers when a new chat is started in Chaport.
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Create a contact in WATI when a new live chat session starts in Chaport
Chaport + WATI
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Supported triggers and actions
Integrate Chaport and WATI using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Visitor updated
Triggers when one or more of the following fields - Name, Email address, Phone number, Notes or Consents get updated
Chat started
Triggers when a new chat is started
Chat finished
Triggers when a chat is finished
Operator added
Triggers when a new operator is added
Message received
Triggers when a new message is received
Template message sent
Triggers when a new template message is sent
Session message sent
Triggers when a new session message is sent
New message received from contact
Triggers when a new message is received from the specified contacts
All Actions - Actions are the automated tasks
Create operator
Creates a new operator
Add or update contact
Adds a new contact or updates the details of an existing contact
Send template message
Sends an approved template WhatsApp message
Send session message
Sends a WhatsApp message to an open session
What is Chaport?
Chaport is a customer support live chat application that lets you communicate with your customers instantly, add chat widget to your website and more.
Similar apps
What is WATI?
WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.
Similar apps
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Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
