Integrate Commands & Scripts with Teamwork Desk

Send information between Commands & Scripts and Teamwork Desk automatically, without writing any code, using Zoho Flow.

Build your own integrations between Commands & Scripts and Teamwork Desk

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Supported triggers and actions

Integrate Commands & Scripts and Teamwork Desk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New customer reply

Triggers when a customer sends a reply

New agent reply

Triggers when an agent sends a reply

Ticket Unassigned

Triggers when a ticket in the selected inbox is unassigned

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

Updated customer details

Triggers when the details of a customer are updated

New ticket

Triggers when a new ticket is created

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

Thread edited

Triggers when a thread in the selected inbox is edited

All Actions - Actions are the automated tasks

Execute VBScript

Executes the selected VBScript

Execute Bash script

Executes the selected Bash script

Execute Python script

Executes the selected Python script

Execute command

Executes the selected command

Execute PowerShell script

Executes the selected PowerShell script

Execute batch script

Executes the selected batch script

Link task to ticket

Links a task to a ticket

Create customer

Creates a new customer

Create ticket

Creates a new ticket

Unassign ticket

Unassigns the selected ticket

Update ticket

Updates the details of an existing ticket

Update customer

Updates the details of an existing customer

Reply to ticket

Adds a reply to the selected ticket

Assign ticket

Assigns the selected ticket to a user

Fetch source

Fetches the source of an existing ticket by ID or name

Fetch tags

Fetch the details of an existing tag by ID or name

Fetch status

Fetches the status of an existing ticket by ID or name

Fetch inbox

Fetches the details of an existing inbox by ID, name, or email address

Fetch priorities

Fetches the priority of an existing ticket by ID or name

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch type

Fetches the type of an existing ticket by ID or name

Fetch agent

Fetches the details of an existing agent by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ticket ID or name

Fetch customer

Fetches the details of an existing customer by name or email address

What is Commands & Scripts?

Create and execute tasks on your local machine using commands or scripts in languages such as Python, Bash, and PowerShell.

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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