Integrate Deskpro with JobNimbus

Send information between Deskpro and JobNimbus automatically, without writing any code, using Zoho Flow.

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Create action items in your JobNimbus for newly generated tickets in Deskpro

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your JobNimbus for fresh tickets initiated in Deskpro.

How it works
  1. The flow triggers when a new ticket is created in Deskpro.
  2. Zoho Flow creates a new task in JobNimbus.
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Create action items in your JobNimbus for newly generated tickets in Deskpro

Deskpro + JobNimbus

Build your own integrations between Deskpro and JobNimbus

Connect Deskpro and JobNimbus with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Deskpro and JobNimbus using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket response received

Triggers when a new response is received for a ticket

Ticket updated

Triggers when any detail of a ticket is updated

Ticket created

Triggers when a new ticket is created

Person added

Triggers when a new person is added

Task created

Triggers when a new task is created

Task updated

Triggers when the details of an existing task are updated

Activity created

Triggers when a new activity is created

Contact updated

Triggers when the details of an existing contact are updated

Contact created

Triggers when a new contact is created

Task created or updated

Triggers when a task is created or updated

Activity created or updated

Triggers when an activity is created or updated

Activity updated

Triggers when the details of an existing activity are updated

Contact created or updated

Triggers when a contact is created or updated

Job updated

Triggers when the details of an existing job are updated

Job created

Triggers when a new job is created

Job created or updated

Triggers when a job is created or updated

All Actions - Actions are the automated tasks

Add person

Adds a new person

Create ticket

Creates a new ticket

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by its ID

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Create contact

Creates a new contact

Create task

Creates a new task

Create job

Creates a new job

Create activity

Creates a new activity

Update job

Updates the details of an existing job

Update activity

Updates the details of an existing activity

Update task

Updates the details of an existing task

Update contact

Updates the details of an existing contact

Fetch activity

Fetches the details of an existing activity using ID

Fetch task

Fetches the details of an existing task using ID

Fetch contact

Fetches the details of an existing contact using ID

Fetch job

Fetches the details of an existing job using ID

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

What is JobNimbus?

JobNimbus is CRM and project management software that helps contractors streamline their communication and manage their teams better.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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